Privacy Policy Summary

Privacy Policy Summary

We place the utmost importance on the security of your personal information and will strictly comply with applicable laws and regulations to provide you with safer, more reliable services. The following summary is designed to offer you a clear and concise overview of the key provisions of our Privacy Policy.

Please note that reading this summary does not constitute reading the full Privacy Policy. If you would like to learn more about our detailed Privacy Policy, please refer to the complete “Weikang Probiotics Privacy Policy.”

1. The Information We Collect

(1) The e-commerce and customer service functions integrated into the WeChat mini-programs “Weikang Yanxuan,” “Tianshan Youfang,” and “PROBIO-FANS Yisheng Youfang”; the WeChat official account “Yisheng Youfang”; and the WeChat service account “Weikang Yanxuan.”

Business scenario: “Register/Login” “Account Management”

Personal information fields: WeChat UID, user ID, nickname, profile picture, mobile phone number

Purpose of Collection: Account Registration and Management

Business scenario: “Place Order, Payment, and Pickup/Shipping”

Personal information fields: Order information: product details (product name/number, price), purchase quantity, payment amount, payment method, and payment status; delivery information: recipient’s name, contact phone number, region, delivery address, street number, and postal code; invoice information: invoice type requirements, individual or company billing name, billing name (individual or organization), tax identification number, organization address, organization phone number, bank name, bank account number, invoice recipient’s mobile phone number, and invoice recipient’s email address.

Purpose of Collection: Enable order placement, goods delivery, and invoice issuance.

Business scenario: "After-sales returns and exchanges"

Personal information fields: Order information includes the order number and details of the purchased products; personal basic information: contact person, contact details, and address; logistics information: return express waybill number; WeChat Pay account information;

Purpose of Collection: Processing your return and exchange request

Business Scenario: “My Gift Card”

Personal information fields: Gift card number and password, order information (including gift card type, payment status, and order number), WeChat friend ID, redemption order details, and delivery information (name, phone number, delivery address, notes, and messages).

Purpose of Collection: Gift card purchase, gifting, and redemption

Business scenario: “Discount Card/Coupon”

Personal information fields: 【】

Purpose of Collection: 【】

Business scenario: “Customer Service”

Personal information fields: ① Business transaction data: order information related to the relevant orders, including the order number and details of the products purchased. ② Other necessary information related to fact-finding, service response, dispute resolution, and issue consultation (e.g., when you request us to change the delivery address, contact person, or contact telephone number for a product or service, the new contact information, including name, telephone number, and address).

Purpose of Collection: Provide customer support

(2) WeCare Probiotics official website (domain: wecare-bio.com), WeCare Agriculture website (domain: www.agrimic.com), and WeCare Global website (www.wecare-life.com)

Business scenario: “Please leave a message/Online message” / “Leave a Message/Online Message”

Personal Information Fields: Your Position, Name, Phone Number, Email, Address, and Message Content

Purpose of Collection: Use such information to maintain subsequent business contact with you.

(3) Visitor Registration H5 Page

Business scenario: “Applicant Visit Appointment”

Personal Information Fields: (1) Visitor Information: Name of the visitor, department (optional), visit location (Suzhou Plant 1/Suizhou Plant 2/Luohe Plant 1/Luohe Plant 3), date of visit, time of visit, estimated departure time, type of visitor (supplier visit/supplier delivery/customer/government official/interview/tourist/in-house logistics pick-up and delivery/customer-designated logistics pick-up and delivery/International Trade Logistics pick-up and delivery/other), number of visitors, and description of the purpose of the visit; (2) Applicant Information: Your name, mobile phone number, gender, vehicle license plate number (optional), ID number (optional) 1. Name of the visiting organization. In addition to registering the aforementioned personal information about you, with the full consent and authorization of your accompanying personnel, you may also assist them in providing such information on this platform.

Purpose of Collection: Ensure the security of company information and assets, standardize reception procedures, and optimize the visitor experience.

(4) Application Registration H5 Page

Business scenario: Job Application Registration

Personal information fields: (1) Application Information: Name of the interview coordinator, position applied for; (2) Applicant Information: Your name, gender, date of birth, mobile phone number, home phone number (optional), email address, ethnicity, political affiliation, educational background, whether you were admitted through the national unified enrollment system as a full-time student, height, weight, place of origin, household registration status (agricultural household/non-agricultural household/foreign national), Marital status (married/unmarried/divorced) , Employment relationship with the original employer (terminated/untouched/no original employer), ID number Place of household registration, actual place of residence, type of foreign language, level of foreign-language proficiency, computer proficiency level, technical title or professional qualification certificate, other certificates; annual salary requirement, monthly salary requirement, expected start date, recruitment channel (optional), whether the candidate was referred internally, referrer’s name (optional); emergency contact person, relationship to the candidate, name of the emergency contact; whether any acquaintances are employed at the company, names of such acquaintances, and their relationships to the candidate. History of infectious or occupational diseases; history of work-related injuries; family history of genetic disorders; smoking and alcohol abuse; criminal record; and whether there are any labor disputes with the previous employer. Whether a confidentiality agreement has been signed, whether awards or disciplinary actions have been received in previous employment, reasons for leaving the previous employer, employment status in the year of joining; self-assessment, attached resume, personal passport-style photo, educational background, training experience, work experience, Family relationships and social relationships.

Purpose of Collection: Conduct company recruitment and applicant management, as well as human resources management.

You may review the “List of Personal Information Collected” for a detailed breakdown of the personal information we collect.

II. How We Protect Your Personal Information

We provide appropriate security safeguards for your information to prevent its loss, misuse, unauthorized access, or disclosure, including:

We employ industry-standard security measures to protect the personal information you provide.

We have established dedicated management systems, processes, and organizational structures to ensure the security of your information.

We will take reasonable and feasible measures to the greatest extent possible to avoid collecting irrelevant personal information.

III. Third-Party Data Processing Involved in Our Services

Please be advised, Most of the products and services we provide to you cannot be delivered independently; therefore, we may share certain personal information about you with our affiliates and other third-party partners, or entrust such third parties to process it on our behalf. Currently, except where we obtain your explicit consent or authorization again, the main circumstances under which such sharing or entrusting for processing occurs include: providing necessary information in response to requests from competent administrative, judicial, and other authorities.

We will enter into strict data protection and confidentiality agreements with them, requiring compliance with the terms of such agreements and the implementation of appropriate security measures to safeguard your personal information.

With respect to the third-party software development kits (“SDKs”) we use and the personal information we share with third parties, please refer to the “List of Third-Party Information Sharing and Directory of Third-Party SDKs.”

IV. How You Manage Your Personal Information

You have the right to manage your personal information, including the rights to access, correct, supplement, and delete such information; to modify the scope of your consent or withdraw your consent; to obtain a copy of your personal information and to have it transferred to another controller; and to deactivate your account. You may exercise these rights through the relevant settings provided on our platform. If you are unable to exercise these rights through the aforementioned methods, please contact us using the contact information provided below, and we will respond to your request within 15 days.

V. How to Contact Us

If you have any questions, comments, or suggestions, please contact us by visiting the online customer service system on the Weikang official website or by calling our customer service hotline at 【】.

We have established a dedicated department (or a designated personal information protection officer) for the protection of personal information. You may contact us by sending an email to [ ].

Under normal circumstances, we will respond within 15 days. If you are dissatisfied with our response, particularly if our handling of your personal information has infringed upon your legitimate rights and interests, you may also file a complaint or report with the relevant regulatory authorities, including the Cyberspace Administration, the telecommunications regulator, the public security organs, and the administration for industry and commerce.

You may also contact us at the following address:

Weikang Probiotics (Suzhou) Co., Ltd.: No. 999 Guangming Road, Wujiang Economic and Technological Development Zone, Wujiang District, Suzhou City, Jiangsu Province

Weikang Agricultural Biotechnology Group Co., Ltd.: 【】

Suzhou Weikang Research & Selection Health Technology Co., Ltd.: 【】

Xinjiang Weikang Agricultural Biotechnology Co., Ltd.: 【】

Nanjing Weikang Precision Medicine Technology Co., Ltd.: 【】

We will respond to your feedback within fifteen business days of receipt.